Shipping information

DELIVERY INFORMATION

Colissimo point relais : free delivery in Metropolitan France.
Colissimo home delivery with signature: free delivery in Metropolitan France.
ups express saver.

Delivery times are given as an indication. Please note that delivery to an outlying rural address may take longer.

TAXES AND CUSTOMS FEES

The prices of the products are expressed in Euros, including all taxes and excluding customs duties. For the orders outside the EU, the customs duties are at the charge of the client.

DIMENSION CACHEE cannot be held responsible for any action and / or costs and / or taxes and / or delays due to the customs on which it has no control.

IMPORTANT INFORMATION

Delivery times are given as an indication and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs clearance delays. We do not deliver to P.O. Boxes. All orders are fully traceable via ups.com

FIRST ORDER POLICY

For security reasons, DIMENSION CACHEE reserves the right to ship first time orders to the cardholder’s billing address or verified work address. To avoid delays in receiving your order, please be sure to provide the correct billing and shipping information associated with your credit/debit card when ordering.

INSURANCE

DIMENSION CACHEE insures each purchase during the time of transit until it is delivered to you. All orders require a signature upon delivery. If you have specified a recipient other than yourself for delivery, you also agree that the signature of the third party is sufficient proof of delivery.

ORDER STATUS

The customer will be able to check the status of their order by visiting the carrier’s website.